Refund Policy


Please make sure you went through the O! Koek! size guide to order the right size menstrual cup. If you are unsure and need any advice, you are welcome to contact me on Facebook or Instagram, or by email at I would love to help!

Unfortunately, menstrual cups are personal hygiene products and therefore we can not exchange or refund an order. If your cup is faulty, or if you have tried it for a few cycles but still have not succeeded, you are welcome to contact me at with your order number, and I will try my best to help, if possible.